All NZ orders over $70 get FREE shipping NZ wide, conditions may apply.

Shipping LogoWhat is your estimated shipping delivery time?

We use NZ Post & Courier Post with an overnight delivery target for main centres, and 2-3 business days for rural areas.

When do I have to place my order by for next day delivery?

We ship on confirmation of payment and when all goods are in stock, the order will ship the next morning if the order is completed and paid for by 5pm.

Current NZ Shipping Costs:

Standard Tracked $5.50
Rural Tracked $9.80
All orders over $70 are free.

Tracking:

We will supply NZ tracking information once the parcel is handed over to the post office/ courier, we also have an order tracking page here. Our system will send email updates of where your package is located along its journey.

Do I have to have signature required on my order?

Any postal issues need to be resolved directly with NZ Post/ Courier Post, you will gain the tracking number from our system and know the ins and out of delivery at your chosen address for delivery.

For all products sent with signature required, a signature must be obtained by the driver – please ensure someone is available to receive the package or she goes back to the depot.

Legal

We reserve the right to alter shipping methods requested if required (ie: mistakes, wrong method selected, or above certain values will have to be Signature Required). Public holidays and other seasonal demands may alter delivery times – tracking information is available for all shipments, simply request tracking information by email to support@captainvapour.co.nz and include your Name & Order Number.

The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

International Shipping

  • We will do our best to provide shipping to your country, but the legal status of vaporizer products is subject to change in any country at any time, and for that reason we encourage all international clients to familiarize themselves with their local laws and regulations.
  • Please note that when you order internationally you order at your own risk. We will pay for the product’s postage, but it is your responsibility to know your local laws and whether the product will make it through your country’s Customs Authority.
  • Customs are entitled to open, examine, or stop any package if it considers this appropriate.
  • We charge what the NZ Postie charges us with their packaging, and we have averaged to these prices:
    Proof of Purchase – $20NZ
    Tracked$40NZ

 

toplogowithbottles600